Good at your trade. Better supported in business.

We created Leadhand to make the business around the job easier to run. Josh brings life on the tools and experience running a plumbing business. Sam brings business ownership, commercial experience and a focus on understanding what customers actually need.

Sam Sadler

Meet Sam

Josh Nielsen

Meet Josh

Why we built Leadhand

Less work between the work.

The quote, the customer details, the schedule, the photos, the invoice. Each matters, but keeping them connected can become a job of its own. We built Leadhand to bring those parts together, so running the business takes less chasing, retyping and remembering.

For us, a useful feature starts with a real problem: what is making this harder than it needs to be, for the owner, the team or the customer? Our different backgrounds help us ask that question from both sides of the business.

Sam Sadler

Understand the business. Start with the customer.

Sam is a chartered accountant with more than ten years in commercial, strategy and finance. He also runs businesses himself, bringing an owner’s perspective to the product.

Running a business means looking beyond whether the work gets done. It means understanding what that work costs, what customers need and where time or money gets lost along the way.

That is the perspective Sam brings to Leadhand: get to the heart of the customer’s problem before deciding what to build. A slow quote, a missed detail or an invoice left until later can look like separate problems. For the person running the business, they add up to more admin and less time for everything else.

He co-founded Leadhand with Josh to help make those everyday processes simpler, with the commercial detail close to the work and fewer things for an owner to keep in their head.

Josh Nielsen

The job is only part of the job.

Josh is a licensed plumber and drainer with fifteen years in the trade. He runs A1 Plumbing Co, a family-owned plumbing and gas business serving Logan and Brisbane’s southside.

Running a plumbing business means more than doing good work on the tools. There is a price to agree, a schedule to organise, a customer to keep informed and an invoice to get out when the work is done.

Josh brings that working day into Leadhand. A useful system has to make sense when you are moving between jobs, with the information you need close at hand and a clear next step for the customer.

He co-founded Leadhand with Sam to make that side of running a trade business easier. His experience keeps the product grounded in the work it is there to support.

Built with a working trade business.

A1 Plumbing Co is Josh’s own business, and part of the story behind Leadhand. It brings the realities of a working trade business into the product: customers waiting on a quote, a team needing the right details and an owner keeping an eye on the numbers.

Visit A1 Plumbing Co

Quotes. Jobs. Invoices.

From the first quote to the final invoice, our aim is straightforward: keep the details together, make the next step clear and help you stay on top of the business you are building.

Build the quote

Use your pricebook to put a quote together and see your margin before sending it.

Keep the job together

Keep clients, schedules, photos and job details in the same system.

Prepare the invoice

Move from the work to an invoice, with the job details close at hand.

See how Leadhand works Talk to us