Leadhand

Built for your trade. Made in Australia.

Job management software for plumbers

Quote the hot water swap while you're still under the sink, keep the compliance paperwork on the job, and turn a finished callout into a paid invoice without the after-hours admin.

No card required. Your data is hosted in Australia.

A plumber working under a kitchen sink, phone beside them on the job.

Leadhand is job management built for Australian plumbing businesses. Price a hot water changeover, bathroom job or blocked-drain callout from your own pricebook, book it on a drag-and-drop board, run the job from the van, and invoice it GST-correct when it is done.

Plumbing job management

Every callout stays attached to one job

Customer details, site notes, bookings, photos, forms, quotes and invoices stay together, so the office and the plumber in the van work from the same record.

Plumbing quote software

Reusable kits make repeat jobs quick to price

Save the materials and labour for hot water swaps, mixer replacements and blocked drains, then turn them into good, better and best quotes on site.

Plumbing invoice software

Finished work becomes a GST-correct invoice

Carry the approved quote into the invoice, record deposits and payments, and see what is still outstanding without rebuilding the job in another tool.

Win the work. Do the work. Get paid.

One place for the whole job, start to finish

Win the work

Price a hot water swap before you leave the driveway

Build pricebook kits for the jobs you do every week: a hot water changeover, a mixer replacement, a blocked-drain callout, a bathroom rough-in. Drop the kit into a quote and the materials, labour and GST sort themselves out. Offer good, better and best on the hot water unit, send it while you're on site, and the customer accepts it on their phone.

Do the work

Compliance certificates and photos, kept on the job

The Android and iPhone field apps give the whole crew the day's jobs, before-and-after photos on the job, and the safety paperwork built in. The compliance certificate for the work, whatever your state calls it, plus SWMS and pre-start checks, are filled in on site and stay attached to the job.

Plan the week

Fit the burst pipe in between the booked work

See the week on a drag-and-drop board colour-coded by status. When an emergency blocked drain or a burst pipe comes in, slot it into a gap, and the crew sees the change on their phone straight away. Leadhand warns you about overlapping bookings before you book anyway.

Get paid

Invoice the callout the moment it's signed off

Turn a finished job into a GST-correct invoice in a couple of taps, take a deposit on the bigger bathroom jobs, and let the customer pay online. See at a glance what's booked, what's billed and what's still outstanding, without building a spreadsheet.

The actual product

A practical workflow you can inspect before you sign up

These are real Leadhand screens, not stock mock-ups. The same records move from schedule to quote and invoice across web, iPhone and Android.

Leadhand scheduling board showing jobs organised by day and team member

Schedule

See the work before the day starts

Keep jobs, times and assignments on one board so the office and field work from the same plan.

Leadhand quote workflow showing a customer quote ready to send

Quotes

Turn the site visit into a clear quote

Build, send and follow the quote without copying the customer and job into another system.

Leadhand invoice workflow showing invoice status and payment details

Invoices

Keep the path to payment visible

Create the invoice from the job and see what has been sent, paid or still needs attention.

Office and field, in sync

Everyone sees the same job, the moment it changes

Move a job on the board and the crew sees it on their phone. A tech marks it done and the office can invoice it. Job statuses update as the work happens, so the board stays current without another round of data entry.

Questions plumbers ask

Straight answers, no jargon and no fine print.

Can I quote plumbing jobs on site?
Yes. Your pricebook lives in Leadhand, so you can build a quote from kits for the jobs you do all the time - a hot water swap, a blocked drain, a bathroom rough-in - price good, better and best options, and send it before you leave. The customer opens it on their phone and accepts, and you see it the moment they do.
Does Leadhand handle plumbing compliance certificates?
You can keep the compliance certificate and job records attached to each job, alongside SWMS and pre-start checks filled in on site, so the paperwork for a job lives with the job instead of on a clipboard in the van. Certificate names and lodgement rules differ by state, so Leadhand keeps your records in one place rather than lodging on your behalf.
Is there a field app for the crew?
Yes. The field app is available on Android and iPhone with the same features on each. Your techs see the day's jobs, drop photos onto the job, work through site checklists and put quotes together on the spot, with no paper run sheets.
Are the invoices GST-correct?
Yes. Quotes and invoices are GST-correct out of the box, the way your accountant expects them, and you can turn a finished job into an invoice in a couple of taps. Customers can pay online, and you can see what's still outstanding at a glance.

Built for plumbers, from quote to paid

Keep the quote, schedule, job, invoice and payment together, from the office or the field.

No card required.