Questions tradies ask before switching.

Yes. Leadhand has native apps on Android and iOS. Both cover the core field workflow, so every tech can see the same jobs, clients, schedule, quotes, invoices and photos whichever phone they carry. Broader setup and reporting live in the web app. ServiceM8's full app is iOS-only, while Android users get its Lite app.

Yes. We review your ServiceM8 export with you, confirm what can move and help bring the supported data across. You check it before you switch, and we tell you up front if anything needs a different approach.

We review your export before the move and confirm exactly which customers, quotes, invoices and job history can come across. Your business owns its data in Leadhand, and you can export it whenever you want.

Xero invoice and payment sync is live. QuickBooks Online is built and in final verification, and MYOB is planned after that. You can export your invoices and data at any time. If accounting sync is a dealbreaker, email us and we will confirm the current position before you commit.

Setup time depends on the system and data you are bringing across. We help with the initial setup and show the crew the field app before you switch. Founding members also get hands-on help with forms and SWMS for their trade.

Leadhand is $10 cheaper than ServiceM8 at every paid tier, with unlimited team members on every paid plan, and there is a free tier to start. You are charged on the jobs you run, not per person, so adding the crew does not add to the bill. There are a couple of optional add-ons like an AI receptionist and card payments, but they are genuinely optional. The full breakdown is on the pricing page.

Yes. Leadhand is built in Australia by an Australian company, in Australian dollars, with GST-correct quotes and invoices out of the box and SWMS and pre-start templates written for Australian sites. Support comes from people in your time zone, not an overseas queue.

Yes. The office works on the web app and the crew works on the field app, on the same live jobs at the same time. When a tech adds photos or finishes a job on site, the office sees it straight away, and a schedule change in the office shows up on the crew's phones.

Yes. Nothing forces you to switch overnight. You can finish jobs already in the old system, start new work in Leadhand and move across once you are comfortable. We will help you plan the changeover so a job is not lost in the middle.