Questions tradies ask before switching.

Yes. Leadhand has a real native app on both Android and iOS, with full parity, so every tech sees the same job whatever phone they carry. This is the main reason a lot of crews look at us: ServiceM8 is iOS-only, and what you get on Android is a cut-down Lite app, not the real thing.

Yes, and migration is free. We bring your clients, your pricebook and your job history across for you rather than handing you a spreadsheet and wishing you luck. You tell us what you are on now, we do the heavy lifting, and you check it looks right before you switch over for good.

No. Your existing customers, quotes and invoices come across in the migration, so the history you have built up stays with you. Your business owns its data in Leadhand, and you can export it whenever you want.

Xero is the priority and a deep two-way Xero connection is on the way as we come out of early access. MYOB and QuickBooks are planned after that. While the direct connections are still being built you can export your invoices and data, so nothing is trapped. If accounting sync is a dealbreaker for you, email us and we will give you a straight answer on timing before you commit.

Most businesses are up and running the same day, because we load your clients and pricebook for you instead of leaving you with a blank screen. The field app is built to be obvious on a phone with one hand on a job site, so techs pick it up without a training day. Founding members also get hands-on setup for their trade, including custom forms and SWMS.

Leadhand is $10 cheaper than ServiceM8 at every paid tier, with unlimited team members on every paid plan, and there is a free tier to start. You are charged on the jobs you run, not per person, so adding the crew does not add to the bill. There are a couple of optional add-ons like an AI receptionist and card payments, but they are genuinely optional. The full breakdown is on the pricing page.

Yes. Leadhand is built in Australia by an Australian company, in Australian dollars, with GST-correct quotes and invoices out of the box and SWMS and pre-start templates written for Australian sites. Support comes from people in your time zone, not an overseas queue.

Yes. The office works on the web app and the crew works on the field app, on the same live jobs at the same time. When a tech adds photos or finishes a job on site, the office sees it straight away, and a schedule change in the office shows up on the crew's phones.

Yes. Nothing forces you to flick the switch overnight. Plenty of businesses run Leadhand alongside their old system for a short while, finish off the jobs already in the old one and start new jobs in Leadhand, then cut over fully once they are comfortable. We will help you plan the changeover so you do not drop a job in the middle.